CARS READY GROUP PTY LTD PRIVACY POLICY
Policy Last Updated: 1st March, 2026. At Cars Ready Group Pty Ltd. ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 1. About Cars Ready. Cars Ready Group Pty Ltd is an Australian-based business providing vehicle advocacy, preparation, photography, marketing and sale facilitation services. This Privacy Policy explains how we handle personal information collected through our website, digital platforms, and service engagements in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 2. Collection of Personal Information. We may collect the following categories of personal information, either directly from you or through your interaction with our services: Full name, Email address, Contact telephone number, Payment details (processed securely via third-party platforms), IP address and browser data, Google Ads and Analytics data. We only collect personal information that is reasonably necessary for our business activities. 3. Method of Collection Your personal information is collected through the following means: Submission of forms via our Squarespace-hosted website (including Google Forms or website-hosted forms), Direct communication via email or phone, Engagement with our digital services and content, Integration with third-party payment processors and analytics providers. We do not store your payment information. All financial transactions are securely processed through third-party payment providers in accordance with industry security standards. 4. Purpose of Collection and Use. The personal information we collect is used for purposes that are directly related to our business activities, including: Facilitating bookings and delivering our services, Communicating with you regarding your vehicle or service engagement, Processing payments and issuing receipts, Responding to inquiries and communicating with customers, Conducting marketing and communications, performance analysis, and service improvement, Meeting our legal and regulatory obligations. 5. Disclosure of Personal Information. We may disclose your information to third-party service providers who assist us in operating our business, such as: Squarespace and web hosting providers (for hosting and payment processing), Google Analytics (for performance and traffic analysis), Cloud storage providers. Some of our third-party service providers (e.g. Squarespace, Google, payment gateways) may store or process your personal information outside of Australia, including in the United States and other jurisdictions. These third parties are engaged under strict confidentiality obligations and must comply with relevant privacy legislation. We do not sell or rent your personal data to any third parties. 6. Data Accuracy and Your Rights. You are entitled to request the correction of personal information held by us if it is inaccurate, out-of-date, incomplete, or misleading. To make such a request, please contact us using the details provided in Section 10. 7. Data Retention. We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, this is a period of up to 7 years, in line with industry standards and legal obligations applicable to automotive service providers. 8. Security of Your Information. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures include: Secure cloud infrastructure provided by Squarespace,  Restricted access protocols and internal security practices. While we take all reasonable precautions, no method of electronic transmission is entirely secure, and we cannot guarantee absolute data security. 9. Updates to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Any modifications will be published on our website with the updated 'Last Updated' date. We encourage users to review this page periodically. 10. Your Rights. If you have questions about this Privacy Policy, or if you wish to exercise your right to correct your personal information, please contact us at: 
info@carsready.com.au